|All of us at Itsy Bitsy Baby Store have purchased things for our children – sometimes online, sometimes offline, and have had some truly horrendous buying experiences – especially at some the mega stores online today. It was these experiences that forged our resolve to provide the best possible buying experience to our growing customer base.|
Unlike many other baby and children stores that have complicated rules and boatloads of of fine print, Itsy Bitsy offers free shipping on all domestic orders placed on our website, with no minimum order sizes or special exceptions.
But just because shipping is free doesn't mean it should take forever to arrive. We understand that getting your baby items quickly is important to you, so we make every effort to process your order quickly. When you order from our website, you can expect to receive your order within 4-7 business days if your in the contiguous United States. If you live in Alaska or Hawaii, you can expect 8-10 days for delivery, and our valued international customers can expect 7-15 days, depending on your countries import procedures.
If you are not 100% satisfied with your purchase, you can return your order to us for zero-hassle exchange or refund (US customers only, International return rates apply for our international customers)
Please Note: refunds made for returned merchandise is refunded to the original credit card only, less shipping charges.
With our 365 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition as when you received it.
By Email CLICK HERE to send us an email.
You will get a confirmation email as soon as we receive your message and a personal response shortly after.
Need to Return Something?
Send it to:
Itsy Bitsy Baby Boutique
PO Box A
Villa Grande, CA 95486, USA